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All demo content is for sample purposes only, intended to represent a live site. Please use the RocketLauncher to install an equivalent of the demo, all images will be replaced with sample images.

N-ABLE Take Control

  • Connect to devices in eight seconds or less on average
  • Troubleshoot issues with device information and specs at your fingertips
  • Configure and customize Take Control for your business using the admin dashboard
  • Keep data and clients safe with sophisticated encryption and multifactor authentication
  • Quickly connect to new devices and users using a simple PIN

30 Tage Testphase ohne Einschränkung

Please choose your language / Bitte wählen Sie Ihre Sprache

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Connect and resolve quickly

Fast remote access is critical to technicians—always.

  • Make it easy for end users to join an on-demand support session with a button on your website, link, or by visiting startcontrol.com.
  • For managed devices, a single click of the remote-control icon in RMM or N-central device lists or pages, MSP Manager tickets or asset views—even inject a credential from Passportal to speed up the process.
  • Remote in from Window, Mac or Linux platforms or use the native iOS or Android Take Control app.
  • For behind-the-scenes work, open a command line interface to devices for near real-time performance without interrupting end users.

 

 

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Get users back in business with powerful diagnostic, remediation, and communication tools.

  • When a customer sends a support request, you can view its details in the Pending Requests tab of the console.
  • Access device information and perform deep repairs through direct registry editing, fast command line performance, and the device information you need to see.
  • Transfer sessions between techs quickly.
  • Communicate live with users via chat or even video through their mobile camera.

 

 

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Support clients from anywhere with the Take Control console mobile app

Support end users from anywhere when trouble strikes. Provide the same level of support from full-featured Android and iOS native apps as desktop versions.

  • Access your customers’ devices and launch a remote support session directly from your phone or tablet.
  • Connect to Windows, Mac, and Linux devices.
  • Use the same rich diagnostic toolset as in the desktop remote tool.

 

 

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For those times when you’ve lost remote access to a desktop—BSOD, Advanced Boot Options prompt, or just need a look behind the server rack, you’re going to need remote eyes.

  • Take Control Plus standalone partners can invite users to download the Take Control applet mobile app on their mobile device.
  • Provide user with a PIN code to join your on-demand session.
  • Invite user to share their camera.
  • See what’s happening remotely through the end user’s mobile device camera.

 

 

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Reinforce your value by branding customer-facing support app components.

  • Add logos to messages, applets, wait time alerts, emails, applets, the applet file name, and post-session surveys to emphasize your image and tools.
  • Create your own messages and alerts to fit your business needs.
  • Customize your Terms of Service Agreement starting with our default TOS language.