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The Remote IT Management Tools You Need in One DashboardNo one loves juggling multiple pieces of software. SolarWinds RMM gives you a comprehensive set of RMM tools to efficiently secure, maintain, and improve your clients’ IT systems, all from a dashboard that highlights issues, so your techs know where to focus their time.
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Same solution to manage Mac and Windows
MacOS devices are becoming ubiquitous, either as part of the BYOD paradigm, or as a small but significant set of existing devices an MSP must support. With the rapidly evolving cyberthreat landscape, MSPs must manage MacOS systems not just for management and support purposes (upgrade, patch, etc.), but to protect the network and all other managed devices from security breaches. To keep your network safe, every device on that network needs to be managed and protected. Viruses and malware are not specific to any one kind of device or operating system. Not managing and protecting MacOS systems and devices makes the entire network vulnerable. SolarWinds Remote Monitoring & Management tools are designed to offer a seamless experience for remote monitoring, managing, and protecting MacOS devices across customer environments. It helps protect customers from data loss by backing up important documents to make them easily and quickly recoverable. More importantly, our RMM system protects MacOS devices from cyberthreats with robust antivirus.
This Includes
- Remotely manage and monitor MacOS and Windows devices with the same solution
- Back up MacOS documents to the cloud and recover them easily
- Protect MacOS devices from viruses and malware
Endpoint Detection & Response
Endpoint protection is designed to help MSPs prevent, detect, and respond to ever-changing threats—and recover quickly when ransomware or other exploits strike.
- Automated rollback
- Policy-driven automation
- Near real-time file analysis
- Signatureless approach
- Behavioral artificial intelligence engines
- Forensic analysis
- Protection even when endpoints are offline
- Autonomous responses to threats
Passportal & Documentation Manager
SolarWinds Passportal, Passportal + Documentation Manager, and the Site and Blink add-on products provide simple, safe password and documentation management for both MSPs and end customers.
- Management that is designed to fully integrate IT documentation into a single tool
- A password-management-as-a-service solution MSPs can sell to their customers
- A mobile self-service password reset tool designed to reduce reset request tickets
Remote Monitoring for MacOS, Windows, and Linux Systems
Remotely monitor desktops, laptops, servers, and mobile devices across operating systems and platforms.
- Alerts and performance checks
- Security monitoring
- Windows, Mac, and Linux compatibility
- Network device monitoring
- Mobile device monitoring
- Virtual machine monitoring
- Granular roles and permissions
- Automation and bulk actions
Network Device Monitoring
Monitor network devices, including switches, routers, firewalls, and more via SNMP from your RMM dashboard.
- Network device discovery
- Asset information
- Simple Network Management Protocol (SNMP) monitoring
- Integrated notifications
Remote Access
Perform maintenance and fix issues without leaving your desk through remote access with our RMM solutions.
- Provide faster support with lower costs
- Reporting
- Anytime access
- Contact lists
- File system
- System configuration
- Performance issue maintenance
- Service management
Network Discovery
Discover and manage devices as they appear on your networks.
- Device discovery
- View device details
- Active Directory monitoring
- Connection logs
- Advanced monitoring agent
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